# Confirming Orders and handling late payments ### **Step 1: Order Confirmation** * An Order is considered **confirmed** once Parallel has received **full payment** from the Buyer (deposit + final payment including VAT). * Only after confirmation will Parallel instruct the Seller to deliver the goods to the Inspection Warehouse. ### **Step 2: Payment Deadlines** * **Deposit:** 10% of the total Order value (excluding VAT) is due immediately upon placing the Order. * **Final Payment:** Remaining 90% of the Order value plus VAT is due within **48 hours** of receiving the final proforma invoice. ### **Step 3: Late Payment Penalties** * If the final payment is not received within 48 hours, a penalties may apply. * Parallel may **cancel the Order** and retain the deposit if payment remains overdue. ### **Tips for Buyers** * Always track payment deadlines to avoid penalties. * Ensure funds are available for both the deposit and final payment. * Contact Parallel immediately if there are issues completing payment on time. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://parallelbroker.gitbook.io/parallel/ordering-and-payment-process/confirming-orders-and-handling-late-payments.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.